Inclui bibliografia

CHAPTER 1: Setting the scene Domain of evaluation Definition of evaluation What is evaluated? An excursus on terminology Outcome and process evaluation Contributions of evaluation History of evaluation Comparison between evaluation and other reserch CHAPTER 2: purposes of evaluation Who wants evaluation? Overt and covert purposes Conditions unfavorable for evaluation Evaluation for decision making Evaluation as organizational learning Intended uses for evaluation Formative and summative evaluation Formative-summative and process-outcome: different constructs Compatibility of purposes How evaluations are commissioned Inside versus outside evaluation Level in the structure Whose use shall be served? CHAPTER 3: understanding the program Why program knowledge pays Characterizing the program Getting to know the program What is the program trying to achieve? How the program works: surfacing the preogram's theories of change Program theory and implementation theory Organizing the evaluation to investigate program theories Building program theory Using theories of change as a guide to evaluation Comparing program theory to actual developments Advantages of explicating theories of change Critiques of program theory CHAPTER 4: Planning the evaluation The right time to evaluate Types of evaluation questions Additional decisions in the planning period How to decide which questions to pursue Specifying the questions Quantitative or qualitative study Design of the evaluation One study or a fleet of studies? Designs for different types of programs Some practical plans Ethical issues CHAPTER 5: roles for the evaluator Types of participative roles Reasons for alternative evaluator roles Implementing a participatory evaluation Balance of pros and cons Additional limitations to participatory approaches Ethical issues CHAPTER 6: developing measures Measurement Program outcomes Choices among measures Unanticipated consequences Interim markers of progress Program processes Program inputs, resources, and environment Multiple measures How many measures are enough? Measurement of variables Developing new measures Desirable characteristics of measures in evaluation CHAPTER 7: collecting data Sources of data Sampling Interviewing Coding responses Existing statistical data Ethical issues collecting data CHAPTER 8: design of the evaluation Designing the process evaluation Designing the outcome evaluation Important concepts Designs Informal designs Formal designs CHAPTER 9: the randomized experiment Random assignment Planned variations Procedures for random assignment Coping with difficulties that arise Conditions that make randomized experiments problematic Criticisms of the randomized experiment CHAPTER 10: extensions of good design Replication Meta-analysis Cost-benefit and cost-effectiveness analysis CHAPTER 11: qualitative methods Design of qualitative evaluations Collecting data Fieldwork and analysis Qualitative evaluation and program theory Ethical issues Combining qualitative and quantitative approaches CHAPTER 12: analyzing and interpreting the data Introduction Analytic tasks in evaluation General strategies of analysis An example of program theory as a guide to analysis Books on analytic methods CHAPTER 13: writing the report and disseminating results Reporting Dissemination Utilization of evaluation results CHAPTER 14: evaluating with integrity Know the program Maintain high technical quality and relevance Use balance anf judgement Consider use from the start Behave ethically throughout the study Survive and reap rewards